Reveddy vs Loox: What Are Cookies and How Do They Affect Shopify Stores

Modern Shopify stores rely on customer feedback to build trust and increase conversions, but collecting that feedback must respect privacy regulations and not disrupt the buying journey. This page compares how Reveddy and Loox handle cookie-related compliance and post-purchase review collection so you can choose the right app for your store.

How cookies relate to review collection on Shopify

When customers complete a purchase, many apps set session and persistent cookies to power features such as recognizing a returning shopper, attributing referrals, and displaying timely review requests. These cookies can also support compliance with privacy laws by enabling consent management and record-keeping. How an app handles these details affects both user experience and legal risk.

Feature comparison: Reveddy vs Loox

Capability	Reveddy	Loox
Cookie-based session tracking for review eligibility	Yes, with configurable retention and consent-aware logic	Yes, primarily session-based with limited persistent cookie use
GDPR/CCPA-ready consent workflows	Built-in consent collection and audit trail	Requires additional store-level consent app or manual setup
Automatic review request timing (cookie-based rules)	Post-purchase intervals configurable by cookie events	Basic time-based requests; cookie logic limited
Compliance documentation and data export	Included audit logs and export tools for DSAR requests	Available on request; more manual work

Pricing comparison

Both apps use a tiered model based on order volume and feature access. Reveddy’s plans include a privacy and compliance tier that bundles consent management and cookie audit tools at no extra add-on cost. Loox separates advanced consent and compliance features into higher tiers or add-ons, which can increase the effective cost for stores with strict privacy requirements.

Pros and cons

Reveddy

Pros:

• Integrated consent collection with configurable retention rules
• Detailed compliance logs simplify audits and DSAR responses
• Cookie-aware review timing reduces friction at checkout
• Designed for global stores with multi-jurisdiction needs

Cons:

• Slightly more configuration options means a marginally longer setup for new users

Loox

Pros:

• Familiar UI for stores already using Loox for photo reviews
• Competitive baseline pricing for simple use cases

Cons:

• Cookie and consent workflows often require a third-party consent app
• Limited built-in audit and export tools for privacy requests
• Post-purchase timing logic is less flexible when cookie state is involved

Which should you choose?

If your store operates in regulated markets or you want consent-aware review collection that integrates natively with your checkout flow, Reveddy is designed to reduce compliance overhead. If you already rely on Loox for visual reviews and have a dedicated consent solution, staying with Loox can simplify your stack, but you should verify that your consent app covers cookie-related use cases thoroughly.

Next steps

• Review sample review request flows in Reveddy to see how cookie-based timing works in practice.
• Run a short A/B test comparing review volume before and after enabling consent-aware settings.
• Contact Reveddy support for help configuring rules specific to your store’s traffic and privacy requirements.