Welcome to Reveddy
Learn what Reveddy does, how incentivized testimonial collection fits your store, and how the dashboard is organized for day-to-day work.
Reveddy helps you collect authentic customer testimonials at scale by combining a polished collection experience with optional incentives—such as discount codes or store credit—delivered automatically when someone shares their feedback. The product is built for teams that outgrow ad-hoc email threads and spreadsheets: you define campaigns, connect Shopify or Stripe (or trigger requests via the API), and let Reveddy handle scheduling, reminders, and delivery of rewards.
Your organization is the workspace that holds branding, integrations, campaigns, testimonials, and widgets you embed on your site. Everything in the dashboard—Campaigns, Testimonials, Integrations, Widgets, Analytics, and Settings—scopes to the organization you have selected in the sidebar. If you work across brands, you can switch organizations without logging out, as long as your user has access.
The typical flow looks like this: a customer completes a purchase (or another event you define), Reveddy queues a testimonial request after the delay you configured, the customer opens a collection page branded to your business, submits text or video, and you approve submissions before they appear in widgets or exports. Along the way, Analytics records sends, opens, submissions, and widget engagement so you can see what is working.
This Help Center walks through each area of the product in the order most teams need it: campaigns and collection pages first, then the testimonial inbox, integrations, widgets, analytics, and settings including billing and API access. When you are ready to go live, start with a single campaign, connect one integration, and verify a full test submission end to end before inviting the rest of your team.